Slack vs. teams

The difference between Slack and Teams.

Microsoft Teams is great for messages and meetings, but work today demands a whole lot more. Slack pulls your data, apps, and conversations into one view, giving you (and your AI) the full story. And with a little help from Slackbot, you can finally stop hunting for answers and get back to the work that matters.

6 reasons customers choose Slack over Teams:

Your business doesn't need another disconnected app—it needs a place where work easily flows. Slack brings your people, your apps, and your AI together to move your business faster. It's why even customers using Microsoft love Slack: it's the place where all their tools finally click.
Explore the platform
94%
of customers achieve positive ROI using Slack1
When AI is treated like an add-on, it lacks critical context. In Slack, AI is part of the team. And with company knowledge built-in, Slackbot — your personal agent for work — has what it needs to actually be useful.
Power up your work with AI
97
minutes saved per week using AI in Slack2
Slack is the best home for all your solutions. Every third-party app and agent, from Microsoft 365 to Figma, is deeply connected across all your channels, so they work exactly how you want them to.
Browse integrations
1.7M
apps actively used each week in Slack3
Your business doesn't need another disconnected app—it needs a place where work easily flows. Slack brings your people, your apps, and your AI together to move your business faster. It's why even customers using Microsoft love Slack: it's the place where all their tools finally click.
When AI is treated like an add-on, it lacks critical context. In Slack, AI is part of the team. And with company knowledge built-in, Slackbot — your personal agent for work — has what it needs to actually be useful.
Slack is the best home for all your solutions. Every third-party app and agent, from Microsoft 365 to Figma, is deeply connected across all your channels, so they work exactly how you want them to.
AI-powered enterprise search in Slack lets you find answers based on real-time business knowledge from your apps, conversations, and files.
Make search smarter
36%
improved info retrieval time since implementing Slack1
Any employee can effortlessly automate and scale their work with the workflow builder in Slack. When workflows are this simple to create, they aren't just used more — they're loved more.
Automate everyday tasks
30M
workflows used every week in Slack3
With Salesforce in Slack, you can act faster on real-time customer data. Updating records, improving adoption, and driving data quality right where you're already working.
Tap into Salesforce
14%
increased win rate for sales teams using Slack4
AI-powered enterprise search in Slack lets you find answers based on real-time business knowledge from your apps, conversations, and files.
Any employee can effortlessly automate and scale their work with the workflow builder in Slack. When workflows are this simple to create, they aren't just used more — they're loved more.
With Salesforce in Slack, you can act faster on real-time customer data. Updating records, improving adoption, and driving data quality right where you're already working.

Slack vs. Teams

One is built to work with the Microsoft 365 suite. The other is built to be your entire operating system for work. Sure, Slack and Microsoft Teams may seem like they have a lot in common, but under the surface they're fundamentally different solutions that deliver different results.

Channel FlexibilityUnlimited channels — all in one place. Change between channel types anytime.Capped at 1,000 channels per team. Channel types aren't flexible.
External CollaborationSlack Connect is easy to set up, built on Slack security, and supports all features for both orgs.Needs multi-step configuration of Microsoft Entra B2B Direct Connect. All features not supported
App IntegrationsSlack integrates with over 2,600 apps , which are supported consistently across channel types.Many apps are not supported across all channel types. Apps are pinned in tabs, hiding data and forcing you to toggle.
AutomationWorkflow Builder is a native, low to no-code tool for easily creating and scaling automations.Requires Microsoft Power Automate. Workflows may not be supported across all apps and channels.
AI EverywhereNative AI is available on all paid plans and is embedded consistently across all features.Requires add-on Microsoft 365 Copilot licenses. Not supported consistently in chats, channels and Teams experiences.
AI AgentsAll your agents and AI apps integrate seamlessly and consistently on all channel types.Requires Copilot license and IT configuration. Agents deployed as custom apps not supported in all channel types.
Personal AI AgentThe all-new Slackbot is your personal agent for work. With unparalleled business context and personalized output, Slackbot can give you a serious boost.Copilot is generic and requires context switching to access, not available in all parts of Teams.
Enterprise SearchBuilt into Enterprise+ Plans. Lives in the Slack search bar. Connects to apps like Microsoft 365.Requires add-on Microsoft 365 Copilot licenses. Can only access through the Copilot interface.
Dynamic File SharingWork objects deliver AI summaries, rich previews, & third-party app data next to your conversations.File sharing is designed primarily around SharePoint and OneDrive.
Salesforce IntegrationSlack is the conversational interface for Salesforce with instant access to real-time customer data.Basic record search, record editing limited to desktop version.
Comparison table data as of December 2025
Channel Flexibility
Unlimited channels — all in one place. Change between channel types anytime.Capped at 1,000 channels per team. Channel types aren't flexible.
External Collaboration
Slack Connect is easy to set up, built on Slack security, and supports all features for both orgs.Needs multi-step configuration of Microsoft Entra B2B Direct Connect. All features not supported
App Integrations
Slack integrates with over 2,600 apps , which are supported consistently across channel types.Many apps are not supported across all channel types. Apps are pinned in tabs, hiding data and forcing you to toggle.
Automation
Workflow Builder is a native, low to no-code tool for easily creating and scaling automations.Requires Microsoft Power Automate. Workflows may not be supported across all apps and channels.
AI Everywhere
Native AI is available on all paid plans and is embedded consistently across all features.Requires add-on Microsoft 365 Copilot licenses. Not supported consistently in chats, channels and Teams experiences.
AI Agents
All your agents and AI apps integrate seamlessly and consistently on all channel types.Requires Copilot license and IT configuration. Agents deployed as custom apps not supported in all channel types.
Personal AI Agent
The all-new Slackbot is your personal agent for work. With unparalleled business context and personalized output, Slackbot can give you a serious boost.Copilot is generic and requires context switching to access, not available in all parts of Teams.
Enterprise Search
Built into Enterprise+ Plans. Lives in the Slack search bar. Connects to apps like Microsoft 365.Requires add-on Microsoft 365 Copilot licenses. Can only access through the Copilot interface.
Dynamic File Sharing
Work objects deliver AI summaries, rich previews, & third-party app data next to your conversations.File sharing is designed primarily around SharePoint and OneDrive.
Salesforce Integration
Slack is the conversational interface for Salesforce with instant access to real-time customer data.Basic record search, record editing limited to desktop version.

Don't take our word for it. Thousands of G2 reviews agree.

Awarded Best Result - Spring 2026 by G2 market reportsAwarded Easiest Setup - Spring 2026 by G2 market reportsAwarded Highest User Adoption - Spring 2026 by G2 market reportsAwarded most implementable - Fall 2025 by G2 market reportsAwarded Grid Leader in Enterprise - Spring 2026 by G2 market reportsAwarded Grid Leader in Mid Business by G2 market reportsAwarded Grid Leader in Small Business - Spring 2026 by G2 market reportsAwarded user love us badge - Fall 2025 by G2 market reports
#1We rank #1 in 9 G2 categories.Teams only leads in 3.6 & 7
Over 27,500 5-star reviews.Teams only has 11,000+.6 & 7
2,382Positive reviews for ease of use.Teams only has 752.6 & 7
bridge the app gap

Microsoft users love using Slack.

Slack pulls all your Microsoft apps into one place and connects them to every other tool you need (Workday, Figma, Jira, and the rest). Creating a unified, context-rich platform that makes your AI smarter, helps your people move faster, and saves you from scrambling to stitch all your work together.

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Questions,
meet answers.

Give us a shout, and we'll connect you with an expert who can help with anything you need.

  • Learn more about Microsoft 365 in Slack
  • Explore switching to Slack
  • Get a personalized demo

Frequently Asked Questions

Excellent question. Slack is a way for your entire company to work. Instead of email, Slack is a faster, better organized and more secure platform where all your communication is organized into channels that are easy to create, join, and search. When there's a channel for everything going on at your company, everyone knows exactly where to go to get work done.

Slack also brings AI into the flow of work, making it faster and easier to find and act on the information you need. And, unlike email, Slack integrates with all the other systems in your tech stack to become the single operating system for all of your work. Slack puts everything and everyone you need to get work done in one single place — no more context switching, no more data silos, no more lost intel.

For more reading on the topic, we recommend checking out our Resources Library.

Slack and Teams have overlapping features, but they're used to support work in fundamentally different ways.

Slack is a work operating system that transforms how teams collaborate by bringing together people, data, AI, and apps into one intelligent platform known for its simplicity, flexible design, and user-friendly UI.

With its channel-based architecture and real-time collaboration capabilities, Slack enables asynchronous work and reduces email and meeting dependencies, making it the ideal foundation for modern, distributed teams to achieve faster decision-making and improved productivity.

Teams is designed to work seamlessly within Microsoft's apps, though this tight integration means it's optimized primarily for Microsoft's suite of applications and follows an email-centric workflow model. This can limit flexibility when integrating with third-party tools and non-Microsoft applications.

Slack stands out as the leading alternative because it's purpose-built for collaboration excellence. Slack integrates with over 2,600 apps out of the box and creates a seamless experience that feels like one connected workspace. Slack was designed from the ground up to be a work operating system that brings together people, processes, data, and AI.

Slack can integrate with Microsoft Teams. You can install the Microsoft Teams Calls for Slack App and bring your video conferencing needs to where your team is already working in Slack.

Yes, Slack has robust native integrations with Microsoft 365. In fact, 76% of Slack customers use Microsoft 365, and over 150,000 customers have integrated Microsoft apps (including Teams) into Slack.

Slack offers seamless integration with Outlook, OneDrive, SharePoint, and even Teams. Users can send emails to Slack, manage calendar events, share files from OneDrive and SharePoint directly within Slack, and even use Teams for interoperability with calling and messaging. Learn why Microsoft users love using Slack in this demo video.

Microsoft Teams unbundling means that effective November 1, 2025, Microsoft must offer Office 365/Microsoft 365 suites both with and without Teams globally. This creates several opportunities:

  • Choice: You no longer have to pay for Teams if you don't use it effectively, companies are now free to choose their own preferred vendor.
  • Migration support: Microsoft must now provide expanded data portability and export tools, making migration to other platforms like Slack much easier.
  • Learn more about Microsoft Teams unbundling.

We like to think so — but we're admittedly a little biased. Slack is designed to be a faster, more flexible way for teams to communicate, organize work, and keep everything in one place. While Microsoft Teams is tightly bundled with the Microsoft Office ecosystem, Slack focuses on simplicity, speed, and connecting all your tools — not just the ones from one vendor. Many companies use Slack because it reduces noise, makes collaboration feel more human, and helps teams move work forward with less friction.

When evaluating Slack vs Teams pricing, it's important to note that as of November 1, 2025, Microsoft Teams is now a separate purchase from Office 365/Microsoft 365 suites, with Teams pricing starting at $8.55 per user per month for Microsoft Teams Enterprise/Microsoft Teams EEA.

Unlike bundled solutions, Slack offers transparent, straightforward pricing that allows organizations to choose the collaboration tools that best fit their specific needs. See our pricing plans or contact sales for more details.

Slack has an app ecosystem with over 2,600 third-party integrations that are supported consistently across all channel types. Slack apps are designed to work in conversations, so your apps and teams are working side-by-side.

In contrast, Teams excels with deep, native integrations within the Microsoft 365 suite, offering functionality like co-authoring documents in Word and Excel directly within the Teams app. One of the main ways to use an app in Teams is on a dedicated tab on chat or channel, requiring users to toggle.

Yes! Slack enables async work capabilities where team members can complete tasks on their own time. Slack has a channel-based approach that keeps conversations organized and searchable, eliminating the need for long email chains and reducing the number of status update meetings. In fact, our customers see a 33% decrease in time spent in meetings since implementing Slack.3

Yes, Slack is built with enterprise-grade security, compliance, and governance at the core. It supports features like data encryption at rest and in transit, granular admin controls, audit logs, Enterprise Key Management, and a long list of industry certifications. Whether you're a small startup or a highly regulated enterprise, Slack provides the controls your IT and security teams need — without slowing your people down.