Call the National Call Center for Homeless Veterans at 877-424-3838 to get referred from other VA and non-VA programs. Veterans are screened for entry into HCHV Contracted Residential Services to determine medical and psychiatric stability and suitability for the program.

HCHV provides funding to local VA Medical Centers (VAMCs), which contract with community-based agencies to provide short-term residential treatment to Veterans who need an immediate housing placement, even as they seek permanent housing and/or additional care and services. Entities can learn more about providing these services to homeless Veterans by contacting their local VAMC and speaking with the HCHV liaison or homeless services coordinator.

The central goal of the HCHV program is to reduce homelessness among Veterans by reaching out to those who are the most vulnerable and engaging them in supportive and rehabilitative services. Outreach services are also provided through Community Resource and Referral Centers (CRRCs), located in many large urban areas, and at Stand Down events.

• Stand Downs are typically one- to three-day community events held in partnership with VA to reach and serve Veterans who are homeless. Services provided include food, shelter, clothing, health screenings, dental care, legal services, VA and Social Security benefits counseling, and referrals to many other necessary services, such as housing, employment and substance use treatment.
• CRRCs offer Veterans who are homeless or at risk of homelessness with one-stop access to multiple VA and community resources at a single location. VA and community partners are on hand to provide immediate assistance and/or referral services.