Tune in to meet Slackbot, your employee superagent!
Register for free on Salesforce+Meet Slackbot: Your Ultimate Teammate
Slack is where work happens. Slackbot is how work gets done. Every app, every agent, one conversation.
Trusted by top teams
What is Slackbot
Most AI agents only know what you tell them. Slackbot knows how your business actually works. Slackbot is your AI agent built into Slack with full context of your conversations, files, decisions, and connected data. That means it doesn't just answer questions, it takes action. It works across every app and specialized AI agent already connected to Slack, so you never have to know which tool does what. Just say what needs to happen, and Slackbot will find the right path and get it done.
Slackbot turns a single conversation into action across every tool.
Turn conversations into records
Slackbot turns customer conversations into structured records, automatically capturing updates, logging context, and keeping data current. It understands what’s happening across channels and takes care of the follow-up work without manual input. Teams can manage deals, accounts, and workflows directly in Slack through a single conversation. Behind the scenes, everything stays connected to Salesforce, bringing the full power of Customer 360 into the flow of work.
Coming soon
Every app, every agent, one conversation
Slackbot finds the right agent or app for any task and handles it for you, so your team can use everything your company has built without needing to know where it lives. Most of your AI capability is built, but still out of reach for most employees. Slackbot orchestrates work across your entire Agentforce ecosystem, routing every request to the right agent, skill, or workflow in real time. It also works across your broader ecosystem, connecting tools like Google Workspace, Microsoft 365, Notion, Workday, ServiceNow, and agents from partners like Vercel, Cursor, Linear, and more. Just describe what you need, and Slackbot finds the right path and gets it done.
Coming soon
Meeting intelligence that acts
Slackbot listens in the background of your meetings, captures decisions and action items, and delivers a structured summary in Slack the moment it ends. And because it's natively connected to Salesforce, it doesn't stop at notes — actions logged, opportunities updated, next steps in your CRM, without anyone typing a thing. It's not just a transcription tool. It's a follow-through engine that knows your business.
Coming soon
Your voice, in motion
You can speak to Slackbot and turn conversation into action. Capture a thought, send a message, or trigger work instantly with your voice, no typing and no friction. It understands your context and takes the next step for you.
Coming soon
With you, wherever you work
Slackbot works across every app on your desktop, seeing what's on your screen while already knowing your deals, conversations, calendar, and habits. Select anything and ask it to act — summarize, draft, flag risks, update a record — by typing or saying it out loud, with no new access or configuration required. Unlike any other desktop agent, it doesn't need to be briefed. The briefing is already done.
Web Search
Unlike generic AI search, Slackbot interprets the live web through the lens of your business, combining external news with your internal context to give teams a complete, actionable picture.
Deep Research
For more complex requests, Slackbot uses deeper reasoning using the context of your workspace to deliver more accurate answers.
AI-Skills
Capture how work gets done in a Canvas prompt and share it as a Slackbot Skill so your team can run the process anytime.
Workflows
Ask Slackbot to automate a task and it builds the workflow using the context of your conversation, your data, and your connected tools.
Your people, data, apps and agents in one conversation.
Slackbot turns simple prompts into powerful action in a single conversation, saving you time and effort.
- Summarize the decisions from the Acme call and share the action items.
- Log the notes from that meeting on the Acme opportunity and set the follow-ups.
- Update the deal based on what we discussed in the call.
- Submit an IT request for a new laptop for our designer.
- Pull last quarter’s pipeline report and post it here.
- Generate a weekly customer health report and send it to the account team.
- Generate and send the contract renewal agreement
- Check this pull request against our engineering guidelines and flag potential risks.
- Review this vendor contract and highlight any unusual liability or renewal terms.
- Show me everything we know about Acme before my meeting.
- Update the Acme opportunity to the negotiation stage.
- Create a support case and notify the on-call engineer.
Your whole stack, inside Slack
From global platforms like Google, Microsoft, and Anthropic to category leaders like Notion, DocuSign, Workday, and ServiceNow, thousands of partners are building apps and agents for Slack and Salesforce. This depth and breadth means your team can access everything they need in one place, with solutions designed to work together, share context, and take action so your ecosystem drives real outcomes, not more complexity.
The companies defining what's next are already moving faster with Slackbot
Slackbot knows your work, and keeps it secure.
Slackbot understands your role and the structure of your workspace, surfacing only the information you’re permitted to access. Your interactions remain private to you and aren’t visible to anyone else. Your data is never used to train large language models, and every request is handled in a way that keeps your organization’s information safe and compliant.
The world’s most innovative companies work in Slack.
Slackbot is at the heart of unifying our ecosystem, creating a seamless self-service environment. It’s a strategic shift that ensures our teams spend less time navigating noise and more time driving the high-impact innovation that defines Engine’s future.
Elia WallenFounder & CEO, Engine
Slackbot has become a vital resource for our teams. Its natural language search is incredibly intuitive, instantly pulling the right context from across DMs and channels into a clear timeline of events, saving hours of manual work.
Peter StoltzVP, Head of CIO Office, reMarkable
Slackbot has become a true digital member of our team, bringing intelligence directly into the flow of work and handling the heavy lifting of digging through data and creating documents that used to take hours.
Brandon MetcalfCEO, Asymbl
Explore more about working in Slack.
Ready to take the next step?
Watch a demo.
Watch a demo of how Slackbot comes to life and helps teams stay more productive.
Start your trial.
Try Slack for free. No credit card, no installations.
Talk to an expert.
Tell us a bit more so the right person can reach out faster.
Slackbot FAQs
Slackbot can distill complex, lengthy content, including channel conversations, individual threads, connected app data, and uploaded files like quarterly reports and research documents. This accelerates knowledge assimilation and decision-making.
Slackbot can find answers in seconds, help you prep for meetings, align calendars to find meeting times, analyze files, and create rich content such as project briefs, meeting agendas, and more. With app and agent orchestration, Slackbot can coordinate work across sales, customer service, marketing, IT, engineering, legal and more.
Slackbot makes customer management conversational with Slack CRM inside Slack. Instead of switching to a separate CRM, just ask Slackbot to add contacts, update deals, log notes from a call, prep for meetings, or draft follow-up emails. Slackbot turns your everyday conversations into organized customer records — so your lean team stays focused on relationships, not busywork.
You can use Slackbot across many professional tasks. This includes reviewing quarterly reports, summarizing research documents, condensing meeting notes, and accelerating the drafting process for important communications.
Slackbot’s AI search capabilities can span beyond just Slack messages, including your team’s Salesforce data. Depending on your configuration, it can integrate with and search through connected enterprise tools, providing contextual answers from multiple sources.
Slackbot runs entirely within Slack’s trusted boundary and follows the same security practices and compliance standards that customers expect from Slack itself. It respects your organization’s permissions and access controls, meaning it will only surface information you are already allowed to view.
No. Customer data is never used to train large language models. LLM providers do not have access to customer data and the models are run within Slack’s virtual private cloud infrastructure, ensuring that your data stays within Slack’s secure environment.
Soon, Slack users across every pricing plan will be able to try Slackbot! Slack Free and Pro users will have the chance to explore Slackbot’s capabilities firsthand through a limited trial experience. Ongoing Slackbot access will continue to be available to Business+ and Enterprise+ customers, and coming soon, Salesforce CRM customers who connect their accounts to Slack will also receive ongoing access to Slackbot!
Sources:
1 “The Fearless Future: 2025 Global AI Jobs Barometer”, PwC 2025
2 “Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality”, Harvard Business School, 2024
3 “How will AI affect jobs, skills, wages and productivity?” PwC 2024