Lessons
Lessons can be taken as part of a course or whenever you want to learn deeply about a specific subject or concept. They come in a range of formats, including how-to videos, quizzes, text-based content, and other activities.
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After a response plan is determined
Part of: Incident Response Team training
After a response plan has been agreed upon, both the reporter and reported person will be…
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Determine next steps and the response plan
Part of: Incident Response Team training
After the IRT working group has gathered and documented as much information as possible, an anonymized…
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Interview myths
Part of: Incident Response Team training
The ultimate goal of the IRT is to establish facts and determine a response plan. Especially…
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Establish credibility
Part of: Incident Response Team training
There may be instances where interviewing witnesses can result in receiving conflicting information. This is pretty…
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Prepare for the interviews
Part of: Incident Response Team training
During the inquiry, it is very likely that the team will interview witnesses, the reporter, and/or…
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Gather additional information
Part of: Incident Response Team training
After notifying the affected parties, the next step is to gather additional information. This step typically…
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Notify the reporter
Part of: Incident Response Team training
The first person to notify is the reporter(s). An email to the reporter will include the…
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Tone of voice
Part of: Incident Response Team training
Investigating incident reports can elicit difficult feelings and personal judgment – this is entirely normal! To…
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Notify affected parties
Part of: Incident Response Team training
When an incident report requires further inquiry, the next step is to notify the affected parties.…
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Beyond the recap: documentation best practices
Part of: Incident Response Team training
Confidentiality has been mentioned a few times throughout this training, and it can’t be overstated. To…
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Example Incident Response Recap
Part of: Incident Response Team training
This example incident response recap was created for the purposes of this training only. It is…
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Best practices for incident response recaps
Part of: Incident Response Team training
When writing an Incident Response Recap, there are a few best practices to keep in mind…